Case study · Energy & Utilities

AI consultants for Energy & Utilities Company: from AI hype to an ROI‑backed roadmap for 24/7 operations

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Industry

Energy & Utilities

Technologies used

  • AI Strategy Consulting
  • Use-Case Prioritization
  • Value/ROI Framework
  • Governance Model
  • Roadmap Planning

The challenge

Leadership received multiple Artificial Intelligence proposals without a clear decision framework. In a mission-critical 24/7 environment with strict SLAs and legacy systems, they needed a strategy tied to business value, without risking continuity or funding disconnected pilots that couldn’t scale.

The solution: AI consultants for Energy & Utilities Company

GIGA IT assessed the portfolio of AI proposals, aligned each initiative to operational constraints, risk exposure, and measurable business value. We established a structured prioritization framework to identify and sequence the highest-impact use cases, based on ROI, feasibility, and operational criticality. We then delivered a phased, funded AI adoption roadmap with defined governance and execution sequencing, designed to protect mission-critical operations while enabling controlled, value-driven AI adoption at scale.

The results

  • 6 prioritized use cases with finance-validated ROI.
  • 8% projected reduction in operating costs within 12 months.
  • 24-month AI roadmap approved and funded by the board.
  • Established governance and execution sequencing to scale AI without compromising 24/7 operations.
“Instead of chasing isolated pilots, we now have a roadmap tied to measurable value. It brought clarity, governance, and a phased approach that protects critical operations while enabling AI adoption with real accountability.”
— Operations & Technology Leader, Energy & Utilities Company

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