
Case study · Energy & Utilities
AI consultants for Energy & Utilities Company: from AI hype to an ROI‑backed roadmap for 24/7 operations
Industry
Energy & Utilities
Technologies used
- AI Strategy Consulting
- Use-Case Prioritization
- Value/ROI Framework
- Governance Model
- Roadmap Planning
Related service
The challenge
Leadership received multiple Artificial Intelligence proposals without a clear decision framework. In a mission-critical 24/7 environment with strict SLAs and legacy systems, they needed a strategy tied to business value, without risking continuity or funding disconnected pilots that couldn’t scale.
The solution: AI consultants for Energy & Utilities Company
GIGA IT assessed the portfolio of AI proposals, aligned each initiative to operational constraints, risk exposure, and measurable business value. We established a structured prioritization framework to identify and sequence the highest-impact use cases, based on ROI, feasibility, and operational criticality. We then delivered a phased, funded AI adoption roadmap with defined governance and execution sequencing, designed to protect mission-critical operations while enabling controlled, value-driven AI adoption at scale.
The results
- 6 prioritized use cases with finance-validated ROI.
- 8% projected reduction in operating costs within 12 months.
- 24-month AI roadmap approved and funded by the board.
- Established governance and execution sequencing to scale AI without compromising 24/7 operations.
“Instead of chasing isolated pilots, we now have a roadmap tied to measurable value. It brought clarity, governance, and a phased approach that protects critical operations while enabling AI adoption with real accountability.”


